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Ecobank will deliver customer-focused services – New MD

The new Managing Director and Regional Executive of Ecobank Nigeria, Patrick Akin Akinwuntan, has assured that he would deliver the brand promise of the bank as a leading financial institution in Nigeria.

He gave the assurance as he assumed office on Wednesday.

A press statement issued on behalf of Ecobank by APO GROUP, quotes the new Chief Executive Officer as saying “My mandate is to deliver the brand promise of Ecobank as a leading financial institution in Nigeria in the hearts of our customers by ensuring that we treat our customers well when they choose to open a bank account with us or do their payments, collections, savings and financing through us.

“In this manner, we will realize the vision of our founders, which is that Ecobank is the pan-African financial institution that empowers every African to realise their ambitions through convenient, accessible and affordable banking products and services delivered at a price point that is affordable to all and gives quality returns to shareholders.”

He further assured that the bank had all it would take to meet the needs and demands of its customers.

“The foundations that will ensure we serve the needs of our consumer, commercial and corporate clients through our digital solutions such as the Ecobank Mobile app, Ecobank Pay, Rapid Transfer, Xpress Account, Xpress Point agents, Ecobank OMNI and Bank Collect, have been laid.

“Ecobank has built an unrivalled banking platform in Africa and we have earned several accolades within and outside Africa in the past decade which is a testimony of the transformational role we play in various markets in Africa.”

According to him, the bank will continue “to leverage the deep market knowledge of Nigeria that it has, its unrivalled panAfrican reach, digital platforms, Ecobank branches and Ecobank agencies (EcobankXpress) to empower our customers, drive commerce, financial inclusion and support Nigeria’s renewed focus on becoming the trade hub of Africa.”

The new Managing Director and Regional Executive described himself as “a thorough-bred Ecobanker,” with  the requisite skills, experience and background to enable a seamless transition as he takes up his new role.

His words: “My combined and diverse Group and country experience built over 20 years and covering virtually all key aspects of banking and the track record and trust built amongst my colleagues and customers of the bank will serve me well in this new role. I am indeed privileged for the opportunity to serve in the noble mission of Ecobank, bringing financial integration to our continent and it is a particular pleasure to be able to now do so in Nigeria.”

The Ecobank Group aims to be serving 100 million customers by the end of 2020 and intends for many millions of them to be in Nigeria.

About Lanre Oyetade

A multiple award winner in Economics and business journalism, Lanre Oyetade has served close to two decades in the media industry, spanning different notable stables, where he is privileged to have risen to the position of a title editor. A masters degree holder in Economics from the University of Lagos and doctoral student at the Babcock University, he is a winner of the prestigious NMMA Capital Market Award for two consecutive years (2004 & 2005), and was also a nominee for the body’s banking and finance and money market awards for two years. In 2013, he also won the Most Outstanding Business-Reporting Title Editor award of the National Institute of Marketing of Nigeria (NIMN). A minister in the LORDS’s vineyard, he has been an inspirational speaker and resource person at many corporate and religious fora since early 2004, and has so far authored three books on the capital market; on personal effectiveness, and on personal finance, in 2008 and 2014, respectively.